MaxxBot

Privacy Policy

Maxx Assistant (Beta)

Last updated: December 29, 2025

1. Overview

This Privacy Policy explains how Maxx ("the Service") collects, uses, and protects information during the beta period.

2. Information We Collect

a) Account Information

  • Email address
  • Authentication metadata (login timestamps)

b) Usage Information

  • Chat interactions with Maxx
  • Questions asked and responses generated
  • Feature usage patterns

c) Uploaded Content

  • Text you voluntarily provide in chats
  • Documents you upload (if enabled)

3. How We Use Information

We use information to:

  • Operate and improve the Service
  • Analyze usage and performance
  • Identify gaps or errors in responses
  • Improve knowledge bases and frameworks

4. AI Model Processing

Maxx uses third-party AI models to generate responses.

Key points:

  • Your data is not used to train public AI models
  • Data is processed only to generate responses
  • We do not sell user data

(Exact handling depends on the underlying AI providers' enterprise policies.)

5. Data Security

We take reasonable measures to protect information, including:

  • Access controls
  • Encrypted storage where available
  • Limited internal access

However, no system is 100% secure.

6. Data Retention

  • Chat history may be retained to improve the Service
  • You may request deletion of your data during the beta
  • Some data may be retained in anonymized form for analysis

7. What You Should Not Upload

During beta, do not upload:

  • Highly confidential contracts
  • Personal data (PII)
  • Regulated data (HIPAA, PCI, etc.)
  • Sensitive internal company documents

8. Third-Party Services

The Service relies on third-party infrastructure and AI providers. Their privacy practices may apply in addition to this policy.

9. Your Rights

You may:

  • Request access to your data
  • Request deletion of your data
  • Withdraw from the beta at any time

Requests can be made via: contact@yourscalex.com

10. Changes to This Policy

This Privacy Policy may be updated. Continued use of the Service constitutes acceptance of changes.

11. Contact

For privacy questions, contact: contact@yourscalex.com